Returns

We want you to love your Asian Soap House products. If something isn't right, we're here to help.

Our returns policy

You may return unopened, unused items in their original packaging within 30 days of delivery for a refund or exchange. 

Hygiene note

For health and hygiene reasons, we're unable to accept returns on soaps or body scrubs that have been opened or used, unless the item is faulty or damaged.

How to start a return

Email us at care@asiansoaphouse.co.uk with your order number and reason for return, and we'll guide you through the next steps.

Damaged or faulty items

If your order arrives damaged or faulty, please contact us within 2 days of delivery with a photo, and we'll make it right.